Sales Advisor Full or Part Time
Sales Advisor Full or Part Time
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Responsibilities Sales Advisor (Full or Part Time) Are you looking for a full or part time role where you can be flexible with your lifestyle, work with a great team and receive extensive training to help you perform your role successfully? Salary: £17,595 - £20,434 FTE (no Sunday work) Location: Coventry At E.ON Energy, our team helps customers with energy saving measures to help reduce energy waste and, in some cases, ease fuel poverty. Making life more comfortable for customers is what makes us tick and, as we grow our business we want to do even more. We listen to what customers really want, we advise them on what's right for them and then we make it happen. External wall insulation, new boilers, loft insulation, cavity wall insulation - the list goes on. Our passionate customer service team is looking for Sales Advisors to join us. Working with existing and potential new customers, you will be promoting our exciting products, and acting as an ambassador.You will guide interested customers through the sales process and ensure the customer’s best interests are always taken into account. Whether this is a finance application or a simple customer query, your clarity and openness will mean the customer is always informed, and always saving the most they can on their energy solution. As a driven individual, what will set you apart is your desire not just to sell to our customers, but to act as a consultant to them. Your understanding of their needs, will allow you to proactively recommend the best products for them and provide them with a great customer experience. Within the department you will be crucial in analysing our quotes, to see if we are staying competitive. Your input to the pricing team will be vital; after all, you’re the one closest to our customer. Qualifications Here’s what you need to have: Excellent communication skills. Working knowledge of Microsoft PC applications (Outlook, Excel). Passionate about delivering an excellent customer experience. You must have previous experience of working in a customer service or sales role. Have attention to detail and accuracy. Experience of complaint identification. Able to follow rules and guidelines. It would be great if you had: Experience of working within an FCA regulated business. Can evidence a high level of numerical and written skills. The ability to build relationships and show empathy. Experience of dealing with a variety of customers. GCSE Grade C or equivalent in Maths and English. Able to thrive working independently and drive self to continually meet and exceed targets. What we’ll give you in return 26 days’ holiday plus 8 bank holidays. Excellent on the job training. Great supportive working environment. You will join our pension scheme with generous contributions from E.ON Retail discounts and cashback. Additional Information The roles are based at Greenwood House, Westwood Way, Westwood Business Park, Coventry, CV4 8TT. They are permanent roles. The office hours are between 8-6pm Monday- Friday and 8-4pm on a Saturday. We willl accept full and part time applicants. The part time hours; 16 hours per week during weekday 4.00pm-6.00pm evenings and Saturdays 8.00am-4.00pm. Due to the nature of this role a DBS check is required. What we offer E.ON is committed to equal opportunities and actively promotes diversity, equality and flexibility. About us E.ON E.ON is an international privately-owned energy supplier. In the 2014 financial year, our staff comprising in excess of more than 58,000 employees based in many countries in Europe as well as in Russia and North America generated sales of around EUR 112 billion. We have an ambitious objective: We want to be the preferred partner for high-value energy offerings for customers. E.ON UK E.ON provides electricity and gas to millions of homes and businesses here in the UK. It’s incredibly complex work. It takes the talents of thousands of people to do what we do. Yet our vision is a simple one. We want to be the trusted energy partner for our customers. We’re doing that by making energy cleaner and simpler to understand. We’re also doing it by being genuinely helpful people and treating our customers fairly. Department
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Responsibilities Sales Advisor (Full or Part Time) Are you looking for a full or part time role where you can be flexible with your lifestyle, work with a great team and receive extensive training to help you perform your role successfully? Salary: £17,595 - £20,434 FTE (no Sunday work) Location: Coventry At E.ON Energy, our team helps customers with energy saving measures to help reduce energy waste and, in some cases, ease fuel poverty. Making life more comfortable for customers is what makes us tick and, as we grow our business we want to do even more. We listen to what customers really want, we advise them on what's right for them and then we make it happen. External wall insulation, new boilers, loft insulation, cavity wall insulation - the list goes on. Our passionate customer service team is looking for Sales Advisors to join us. Working with existing and potential new customers, you will be promoting our exciting products, and acting as an ambassador.You will guide interested customers through the sales process and ensure the customer’s best interests are always taken into account. Whether this is a finance application or a simple customer query, your clarity and openness will mean the customer is always informed, and always saving the most they can on their energy solution. As a driven individual, what will set you apart is your desire not just to sell to our customers, but to act as a consultant to them. Your understanding of their needs, will allow you to proactively recommend the best products for them and provide them with a great customer experience. Within the department you will be crucial in analysing our quotes, to see if we are staying competitive. Your input to the pricing team will be vital; after all, you’re the one closest to our customer. Qualifications Here’s what you need to have: Excellent communication skills. Working knowledge of Microsoft PC applications (Outlook, Excel). Passionate about delivering an excellent customer experience. You must have previous experience of working in a customer service or sales role. Have attention to detail and accuracy. Experience of complaint identification. Able to follow rules and guidelines. It would be great if you had: Experience of working within an FCA regulated business. Can evidence a high level of numerical and written skills. The ability to build relationships and show empathy. Experience of dealing with a variety of customers. GCSE Grade C or equivalent in Maths and English. Able to thrive working independently and drive self to continually meet and exceed targets. What we’ll give you in return 26 days’ holiday plus 8 bank holidays. Excellent on the job training. Great supportive working environment. You will join our pension scheme with generous contributions from E.ON Retail discounts and cashback. Additional Information The roles are based at Greenwood House, Westwood Way, Westwood Business Park, Coventry, CV4 8TT. They are permanent roles. The office hours are between 8-6pm Monday- Friday and 8-4pm on a Saturday. We willl accept full and part time applicants. The part time hours; 16 hours per week during weekday 4.00pm-6.00pm evenings and Saturdays 8.00am-4.00pm. Due to the nature of this role a DBS check is required. What we offer E.ON is committed to equal opportunities and actively promotes diversity, equality and flexibility. About us E.ON E.ON is an international privately-owned energy supplier. In the 2014 financial year, our staff comprising in excess of more than 58,000 employees based in many countries in Europe as well as in Russia and North America generated sales of around EUR 112 billion. We have an ambitious objective: We want to be the preferred partner for high-value energy offerings for customers. E.ON UK E.ON provides electricity and gas to millions of homes and businesses here in the UK. It’s incredibly complex work. It takes the talents of thousands of people to do what we do. Yet our vision is a simple one. We want to be the trusted energy partner for our customers. We’re doing that by making energy cleaner and simpler to understand. We’re also doing it by being genuinely helpful people and treating our customers fairly. Department
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