2nd Line IT Support Engineer - £23,000 - Sheffield
2nd Line IT Support Engineer - £23,000 - Sheffield
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Role: 2nd Line IT Support Engineer Salary: £19,500-£23,000 (dependent on experience). Location: Sheffield, South Yorkshire Requires: Car, full UK driving licence. A multi-award-winning Sheffield based IT Support company using mostly cloud technology to improve their client's infrastructures currently have a new and exciting opportunity for someone to join as a 2nd line Support Engineer. The IT Engineer will have many clients to look after; fixing issues, configuring accounts, configuring hardware & software, installing new equipment and proactively identifying issues, offering advice and recommendations, and ensuring that requests for quotes are handed over to our solutions team. An average day might involve diagnosing and resolving a networking issue, researching the best solution to a customer's problem, configuring a new computer for an upcoming installation and investigating a failed backup. Benefits include: * Fully Paid for Certifications (MCSE/MCSA/CCNA/MCITP) * Incremental Holiday Scheme - up to 33 days * Expenses and Petrol Allowance - Great mileage rate * Free Private Medical Insurance Knowledge required: * Networking (hardware and software) on Windows Server 2003 to 2012 R2, SBS 2008 to 2011 * Windows Client Operating Systems (XP to 10) * Mac OS X * Exchange 2007-2013 & Exchange Online * Office 365 * Internet and email (including VPNs, DNS, IP, routers and firewalls) * Active Directory configuration and administration experience * Wireless Networking * Backup Software * Antivirus & Antispam software Qualifications such as MCP/MCSA/MCSE/MCTS/MCITP are also desirable Please apply for immediate consideration and interview - URGENT REQUIRMENT - please feel free to send your CV direct to zack (.) southern (@) itecco (.) co (.) uk or call (0161) (955) (4270) Keywords: IT Support, 1st Line Support, 2nd line Support, desktop Support, remote Support, Senior IT, 3rd Line Support, IT Support Company
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Role: 2nd Line IT Support Engineer Salary: £19,500-£23,000 (dependent on experience). Location: Sheffield, South Yorkshire Requires: Car, full UK driving licence. A multi-award-winning Sheffield based IT Support company using mostly cloud technology to improve their client's infrastructures currently have a new and exciting opportunity for someone to join as a 2nd line Support Engineer. The IT Engineer will have many clients to look after; fixing issues, configuring accounts, configuring hardware & software, installing new equipment and proactively identifying issues, offering advice and recommendations, and ensuring that requests for quotes are handed over to our solutions team. An average day might involve diagnosing and resolving a networking issue, researching the best solution to a customer's problem, configuring a new computer for an upcoming installation and investigating a failed backup. Benefits include: * Fully Paid for Certifications (MCSE/MCSA/CCNA/MCITP) * Incremental Holiday Scheme - up to 33 days * Expenses and Petrol Allowance - Great mileage rate * Free Private Medical Insurance Knowledge required: * Networking (hardware and software) on Windows Server 2003 to 2012 R2, SBS 2008 to 2011 * Windows Client Operating Systems (XP to 10) * Mac OS X * Exchange 2007-2013 & Exchange Online * Office 365 * Internet and email (including VPNs, DNS, IP, routers and firewalls) * Active Directory configuration and administration experience * Wireless Networking * Backup Software * Antivirus & Antispam software Qualifications such as MCP/MCSA/MCSE/MCTS/MCITP are also desirable Please apply for immediate consideration and interview - URGENT REQUIRMENT - please feel free to send your CV direct to zack (.) southern (@) itecco (.) co (.) uk or call (0161) (955) (4270) Keywords: IT Support, 1st Line Support, 2nd line Support, desktop Support, remote Support, Senior IT, 3rd Line Support, IT Support Company
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